faq

common questions

Do you deliver?

Local delivery is available for orders within a 30 mile radius of the Metro Phoenix Area. There is a $7 delivery fee. Orders are typically delivered on Wednesdays & Saturdays.

How long does your tea last?

Our freshly brewed tea, when stored in the refrigerator unopened, maintains its optimal flavor and quality for 7–10 days. Our concentrated hibiscus tea can also be frozen, preserving its delicious taste for up to three months. Simply thaw and enjoy whenever you’re ready for a refreshing sip!

What is hibiscus?

Hibiscus (hibiscus sabdariffa) is a vibrant tropical flower at the heart of our tea. With a unique tart flavor, it's the essence of our refreshing beverage. Beyond its floral allure, hibiscus offers a wealth of health benefits, making it a delightful and nutritious choice for your daily drink.

What do you do with Juicy Tea concentrate?

The versatility of Juicy Tea Concentrate opens up endless possibilities for creative and delicious beverages. Here are some ideas on how you can use it to elevate your tea experience:

Iced Tea

Simply dilute the concentrate with cold water or iced tea and serve over ice. Add a slice of lemon or a sprig of basil for a delightful twist.

Mocktails

Create refreshing mocktails by mixing Juicy Tea Concentrate with sparkling water, fresh fruit slices, and ice. Garnish with mint for an extra burst of freshness.

Cocktails

Craft unique cocktails by blending the tea concentrate with your favorite spirits. Experiment with different combinations to find the perfect flavor profile for your cocktail creations.

Hot Tea

While the concentrate is versatile for cold beverages, you can also use it to make a delicious hot tea latte. Mix it with hot milk for a comforting and flavorful drink.

Popsicles

Freeze the Juicy Tea Concentrate into popsicle molds for a sweet and icy treat. This is a fun and flavorful way to enjoy the tea on a hot day.

Over Shaved Ice

Adding Juicy Tea Concentrate to shaved ice is a fun and creative way to enjoy a cooling and delicious treat, perfect for warm days or as a unique dessert option with no added artificial colors or flavors.

Smoothie Booster

Add a splash of the tea concentrate to your smoothies for a unique flavor boost. It pairs well with a variety of fruits and adds a hint of tea goodness to your blended drinks.

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Feel free to experiment with different combinations and let your creativity shine. The Juicy Tea Concentrate can be a fantastic ingredient to transform ordinary beverages and dishes into extraordinary ones.

What are the benefits of hibiscus tea?

Hibiscus packs a punch with health benefits. Loaded with antioxidants, it fights oxidative stress for overall well-being. Studies suggest it may help maintain healthy blood pressure and aid digestion. There's also a hint that it could assist in weight management by boosting metabolism. Packed with essential vitamins and minerals, including vitamin C, hibiscus brings nutritional value to your cup. In essence, it's more than a refreshing drink – it's a straightforward path to a healthier lifestyle.

What is your return policy?

Due to the complex nature and requirements for shipping fresh beverages we unfortunately cannot accept returns or exchanges. ​ Please Email bigfamilyteaco@gmail.com, include your name and order number, and we’ll be happy to make things right!

Didn’t find an answer to your question?

Get in touch with us for details on additional questions, services, and pricing.